Our Central Unit went out on June 29th, during this incredible heat wave. We called All American Refrigeration, HVAC on June 30th...they came straight out and gave us an estimate on the cost to replace our unit because it was now dead. On July 2, I called to schedule a time for them to come in and replace our unit.On July 3rd, they were here and completed the installation within just a few hours. Being an elderly couple, this heat wave and lack of air conditioning was causing intense health issues for us. The servicemen were polite, pleasant and a joy to have come out to the house. They provided our unit as a "rush" because of our age and health issues...even though; this required someone to drive to Springfield, MO to pick up one of the parts we needed. This will be the only company that I will ever call for service of these types again and I highly recommend them to anyone who wishes to receive high quality and personable service; when your life requires this type of intervention. Our home was cool by sundown.....my husband is a Veteran and also took several of the serviceman's cards to give to our friends and other members within the various Veteran Organizations he is involved with. We are so grateful for how this company remembered that we are not just customers but people also! Thank you so much!
We had an emergency right before the home closing and Clay at All American Heating & Cooling came out and fixed the problem and we were able to close on time! Thank you Clay and All American!!
Have had All American Refrigeration for a heat and AC install in my house and a repair on a rental. They do great work, know their stuff, and it's never a "when we get around to you" type of situation (which seems to be a common issue with other HVAC businesses in town). They take the time to answer any questions and stick around to make sure their diagnosis was correct. So thankful that they are hard working professionals!
Very professional company. They stayed in contact with me until it was my appointment time. They were truthful with me about what needed to be done, and didn't try to RIP me off. So, I would suggest anyone to use all American for their HVAC needs.